Our products are handcrafted and packaged on site. We strive to ship within 3 business days, during high volume times this may increase to 7 business days. We carefully package and ship out as soon as possible.
Purchases will be shipped via Canada Post from our Kawartha Lakes location unless otherwise indicated. You can expect your purchase to arrive within 3-14 business days from our shipment of your order, dependent on your location.
Shipping and handling costs are based on the total weight of your order and the current rate of shipping via Canada Post (or other shipping courier eg. UPS, Fedex etc)
Free & Flat Rate Shipping
We offer free shipping on orders over $75 up to 2.25kg (approx 5lbs) of shipping weight within Ontario and over $100 up to 2.25Kg across the rest of Canada.
We currently offer flat rate shipping options for Ontario up to 2.25kg (approx 5lbs) of product
*note, we reserve the right to refuse free and flat rate shipping on orders which are extremely oversized by either weight or volume, or to remote areas in Canada or the US, to which we will offer an alternate discounted rate in proportion to the increase shipping cost applied by the shipping courier.
*Note - wholesale orders do not qualify for free rate shipping and are given a shipping quote based in the size and weight of the order from the available carriers.
Currently we will ship across Canada and the USA
Out Of Stock Items
In the event that an ordered item is Out of Stock and we can not process your order, we apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled.
Order Cancellation And Changes
We do not accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us through the website or at firstname.lastname@example.org